Terms of Service

The agreement

RivalScout is provided by GRAVITY115™. These terms are an agreement between you and GRAVITY115™ for the use of RivalScout. By creating an account you accept them on behalf of yourself and the organisation you represent.

Your account

You are responsible for the accuracy of your account details, for keeping your credentials and API keys secret, and for everything done under your account. Tell us immediately if you believe a key has been exposed; you can revoke keys yourself at any time.

Acceptable use

RivalScout monitors publicly available information. You may not use it to harass an individual, to circumvent another party’s access controls, or in a way that breaks the law or a third party’s terms. We may suspend an account that does.

Fair use

Automated runs happen on your chosen cadence. Manual runs are limited per watchlist per day so that one account cannot exhaust shared upstream capacity. Plan limits on competitors, seats and watchlists are described on the pricing page.

Billing

Paid plans are billed in advance, monthly or annually, through Stripe, and renew automatically until cancelled. Sales tax and VAT are calculated at checkout where they apply. Trials run for 14 days and need no card. Cancel at any time in the billing portal and access continues to the end of the paid period. If a payment fails, your organisation keeps working through a short grace period before paid features are limited. Fees already paid are non-refundable except where the law requires otherwise.

Your data

Your watchlists, runs, digests and exports belong to you. We claim no ownership over them and use them only to operate the service, as described in our privacy policy.

Export and deletion

You can export an entire organisation as a single file, and export any run as CSV or PDF, at any time and on any plan, including during a trial. An owner can delete an organisation from Settings; deletion removes the organisation and everything belonging to it, cancels any active subscription, and is not reversible. We keep only the billing records the law requires us to keep.

How the data is produced

RivalScout reads publicly available sources and derives measurements, indices and estimates from them. The methodology page states which is which for every figure we publish, and it is part of these terms in the sense that it is the description of the service you are agreeing to.

Availability and accuracy

We work hard to keep the service running and correct, but signals are gathered from third-party public sources that can change, rate-limit or go offline. RivalScout is decision support, not a warranty of fact; verify anything you intend to act on commercially.

Liability

To the extent permitted by law, our total liability arising from the service is limited to the fees you paid in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost profits or business opportunity.

Termination

You may close your account at any time. We may suspend or terminate an account for breach of these terms or non-payment, with notice where practical.

Contact

Questions about these terms: legal@rivalscout.io.