Terms of Service

The agreement

RivalScout is provided by GRAVITY115™. These terms are an agreement between you and GRAVITY115™ for the use of RivalScout. By creating an account you accept them on behalf of yourself and the organisation you represent.

Your account

You are responsible for the accuracy of your account details, for keeping your credentials and API keys secret, and for everything done under your account. Tell us immediately if you believe a key has been exposed; you can revoke keys yourself at any time.

Acceptable use

RivalScout monitors publicly available information. You may not use it to harass an individual, to circumvent another party’s access controls, or in a way that breaks the law or a third party’s terms. We may suspend an account that does.

Fair use

Automated runs happen on your chosen cadence. Manual runs are limited per watchlist per day so that one account cannot exhaust shared upstream capacity. Plan limits on competitors, seats and watchlists are described on the pricing page.

Billing

Paid plans are billed in advance, monthly or annually, and renew automatically until cancelled. Cancel at any time and access continues to the end of the paid period. Fees already paid are non-refundable except where the law requires otherwise.

Your data

Your watchlists, runs, digests and exports belong to you. We claim no ownership over them and use them only to operate the service, as described in our privacy policy.

Availability and accuracy

We work hard to keep the service running and correct, but signals are gathered from third-party public sources that can change, rate-limit or go offline. RivalScout is decision support, not a warranty of fact; verify anything you intend to act on commercially.

Liability

To the extent permitted by law, our total liability arising from the service is limited to the fees you paid in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost profits or business opportunity.

Termination

You may close your account at any time. We may suspend or terminate an account for breach of these terms or non-payment, with notice where practical.

Contact

Questions about these terms: legal@rivalscout.io.